Webinar On Handling Difficult Conversations with Employees

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Category Human Relations

Deadline: April 28, 2015 | Date: April 28, 2015

Venue/Country: Mississauga, Canada

Updated: 2015-04-13 22:06:40 (GMT+9)

Call For Papers - CFP

Today’s workplace carries more challenges than ever before. Managers are called upon to deal with a diverse workforce with diverse challenges. Often communication can break down when managers have to deliver tough news about substandard performance, workplace change, team conflict, or any number of other problems. Many employees enter the workplace with anger management, substance abuse, mental health, and personal issues that overflow into the workplace.

In this program, Judi Clements gives you some valuable guidelines for handling difficult interactions with employees, co-workers, and others. You’ll learn some effective ways to facilitate dialogue with your employees in a way that lets you maintain control while bringing out the best in each of them.

Areas Covered in the Session :

Goals to achieve in difficult employee conversations

Causes of communication breakdown

How to deal with defensiveness

Ways to stay in control of the conversation

How to set a positive communication climate

How to utilize Active Listening

How to read verbal and nonverbal behavior

How to stay safe and avoid potential volatility

Tips for specific HR encounters including: employee conflict, counseling, harassment, & termination

Who Will Benefit:

Senior HR Professionals

HR Analysts

HR Managers & Directors

HR Personnel

Employee Relations Professionals

Directors

Vice Presidents

Managers

Shift Leaders

and All Employees

Price tags:

Live

Single Live : For One Participant

$ 149

Corporate Live : For Max. 10 Participants

$ 599

Recording

Single REC : For One Participant - Unlimited Access for 6 Months

$ 199

For more information and enquiries contact us at

Compliance Trainings

5939 Candlebrook Ct, Mississauga, ON L5V 2V5, Canada

Customer Support : #416-915-4458

Email : supportcompliancetrainings.com

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