Handling Difficult Conversations with Employees2014
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Deadline: May 01, 2014 | Date: May 01, 2014
Venue/Country: 38868 Salmon Ter, Fremont, U.S.A
Updated: 2014-04-17 17:53:34 (GMT+9)
Call For Papers - CFP
Instructor: Judi ClementsDescription:Today's workplace carries more challenges than ever before. Managers are called upon to deal with a diverse workforce with diverse challenges. Often communication can break down when managers have to deliver tough news about substandard performance, workplace change, team conflict, or any number of other problems. Many employees enter the workplace with anger management, substance abuse, mental health, and personal issues that overflow into the workplace. In this program, Judi Clements gives you some valuable guidelines for handling difficult interactions with employees, co-workers, and others. You'll learn some effective ways to facilitate dialogue with your employees in a way that lets you maintain control while bringing out the best in each of themWhy Should you Attend:To present proven strategies for handling difficult conversations with employees that turn around substandard performance and result in more productive work relationships while keeping managers and their organizations in legal complianceObjectives of the Presentation:Learn how to:Diagnose how and why communication breaks downDiagnose and deal with defensive communication and behaviorKeep your own emotions in checkStay in control of the conversationKnow when to talk and when to listenKnow when to soften the blow and when to lower the boomStay safe with a volatile personHandle someone who criesHandle someone who won't participateWho can Benefit:Senior HR ProfessionalsHR AnalystsHR Managers & DirectorsHR PersonnelEmployee Relations ProfessionalsDirectorsVice PresidentsManagersShift LeadersAll Employeeshttp://www.onlinecompliancepanel.com/ecommerce/webinar/~product_id=500288?expDate=Ourglocal
Keywords: Accepted papers list. Acceptance Rate. EI Compendex. Engineering Index. ISTP index. ISI index. Impact Factor.
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