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CSQMC 2011 - CSQMC 2011: First International Workshop on Cloud Service Quality Measurement and Comparison
Category CSQMC 2011
Deadline: August 30, 2011 | Date: December 05, 2011-December 08, 2011
Venue/Country: Melbourne, Australia
Updated: 2011-07-30 14:41:30 (GMT+9)
Call For Papers - CFP
CSQMC 2011: First International Workshop on Cloud Service Quality Measurement and ComparisonWebsite: https://sites.google.com/site/smiconf/
Summary: Measuring and comparing business services in terms of their overall business value ? regardless of whether they are internally or externally provided ? is a requirement for guiding an organisation’s decision making in selecting the most suited service providers for delivering their IT needs. The Service Measurement Index (SMI) is an emerging standard for providing a standardised measure of business services. SMI is a set of key performance indicators, which includes measures of a service’s quality, agility, risk, capability, cost and security. This workshop will explore novel methods for measuring and comparing various aspects of business services, which go beyond the current practices of narrowly defined service level agreements and quality-of-service measures.Keywords: Accepted papers list. Acceptance Rate. EI Compendex. Engineering Index. ISTP index. ISI index. Impact Factor.
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