Conducting Successful Product Complaint Investigations

Sign for Notice Everyday

Home Post Event 2025Event 2026Event By Topic By Country Contact

Our Sponsors

Conducting Successful Product Complaint Investigations - Webinar By GlobalCompliancePanel

Website http://bit.ly/IsI5Yx | Edit Freely

Category online training,Product Complaint Investigations, CAPA,FDA hot buttons,closed-loop investigations,complaint management system

Deadline: May 01, 2012 | Date: May 01, 2012

Venue/Country: Online Training, U.S.A

Updated: 2012-04-17 13:26:47 (GMT+9)

Call For Papers - CFP

Overview: An effective complaint handling system is an extremely important part of any quality system. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated and analyzed, and corrective action shall be taken. The results of this evaluation should lead to a conclusion regarding whether the complaint was valid, what the root cause of the complaint was, and what action is necessary to prevent further occurrences. Complaints cannot be ignored. They are an excellent indicator of problems with the use, design, and/or manufacture of a product.

A single complaint that is thoroughly investigated may lead a company to take remedial or corrective action. It may also take an ongoing analysis of numerous complaints before a trend is spotted that causes a company to initiate changes in their product, labeling, packaging or distribution. The regulatory expectations for both pharmaceuticals and medical devices will be emphasized as well as overview of best practices for timely and effective investigations.

Areas Covered in the Session:

Understand how and why CAPA is tied in to product complaint investigations

Examples of tools currently being used to conduct investigations

How far and in-depth do you go with your investigations

What are current FDA "hot" buttons and trends

Benchmarks and best practices for investigations

How to become a "good" investigator and the emphasis on closed-loop investigations

Why risk-based approaches are vital to the decision-making process

How to improve and bullet-proof your product complaint management system with investigations

Who will benefit:

This webinar will provide valuable assistance and guidance to the life sciences manufacturers engaged in various aspects of product complaint investigations. The employees who will benefit include:

All levels of Management for all departments and those who desire a better understanding

QA/QC/Compliance/Regulatory Affairs

Marketing & Sales & Customer Service

Engineering/Technical Services

Consultants

Operations and Manufacturing

Price List:

Live : $245.00

Corporate live : $995.00

Recorded : $295.00

webinarsglobalcompliancepanel.com

http://www.globalcompliancepanel.com

Phone: 800-447-9407

Fax: 302-288-6884

Keywords: Accepted papers list. Acceptance Rate. EI Compendex. Engineering Index. ISTP index. ISI index. Impact Factor.
Disclaimer: ourGlocal is an open academical resource system, which anyone can edit or update. Usually, journal information updated by us, journal managers or others. So the information is old or wrong now. Specially, impact factor is changing every year. Even it was correct when updated, it may have been changed now. So please go to Thomson Reuters to confirm latest value about Journal impact factor.