COMMUNICATION SKILLS TRAINING USING TECHNIQUES TO 2016 - Decisive Communication Skills for Improved Productivity and Decision Making - By AtoZ Compliance

Website https://www.atozcompliance.com/trainings-webinar/human-resources/hr-management-leadership/decisive-c | Edit Freely

Category Education; E-Learning

Deadline: July 21, 2016 | Date: July 21, 2016

Venue/Country: Online Training, U.S.A

Updated: 2016-06-23 15:54:42 (GMT+9)

Call For Papers - CFP

Get practical techniques for making structured decisions, even under pressure, to earn buy-in from bosses, coworkers and customers and become more decisive and productive in your approach.

Overview:

This highly interactive seminar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions—even under pressure—to earn buy-in from bosses, coworkers and customers. In a workshop environment, you will participate in valuable exercises utilizing real-world case studies. You'll emerge with an action plan you can use right away to master expanding workloads and complex decisions.

Why Should You Attend:

Become more productive by prioritizing work and maintaining focus

Become a stronger communicator with techniques that enable you to question and clarify priorities

Make better decisions based on consistently good analysis

Become more decisive and make better decisions by gleaning the right information and appraising the situation more effectively

Gain the cooperation of others by communicating the risks and gains of decisions

Learn stress survival techniques to help you balance work and life when you must make tough choices you face every day

Areas Covered In This Webinar:

Managing Escalating Work Pressures

Develop Answers to Vital Questions on Managing Work Pressures

Use New Tools to Control Stress, Reduce Backlogs, and Redistribute Work Overloads

Adopt Visual Maps That Help You Stay Calm under Pressure, While Rebuilding Confidence and Energy

Collaborate with Coworkers to Invent Shortcuts

Juggle Multiple Projects without Dropping the Ball

Gain Certainty about Priorities

Prioritize by Validity, Not by Urgency

Apply Three New Rules to Prioritize Your Projects

Make Your Priorities Visible to Requesters

Rank Your Priorities with the PAR Chart

Apportion Your Time between Strategic and Tactical Work

Start Priority Negotiations Early with Requesters

Prevent Collisions among Customers, Internal and External

Replace Three Outmoded "Rules" of Time Management

Adopt Two New Rules for Today’s Chaotic Conditions

Learn Four Strategies to Avoid Calendar Collisions

Design Tools That:

Educate Requesters on "Blind Risks" in Their Requests

Help Requesters Arrive at Your Door Better Prepared

Create a Selective Daily Action Plan

Match Assigned Deadlines with Actual Estimates

Manage Traffic While Meeting Needs

Outline for a One-Page Business Case: Convince Others

New "To-Do List": Help Everyone Face Reality

The "Dot Chart": Re-channel Interruptions

Work Request Validation Card: Help Requesters Make a Case When Seeking Your OK

Quick Interim Review: Correct Employee Performance Shortfalls before They Escalate

Smart Subject Lines: Eliminate the Need to Open e-Mails

"On the Wall" Meetings: Shorten Meeting Time—Upgrade Involvement and Improve Joint Decisions

Communicate Powerfully Despite Pressure

Employ Assertive Responses No Matter How Manipulated or Provoked You Feel

Determine the Rare Occasions When Non-Assertive or Aggressive Responses May Be Advisable

Decline a Request Successfully, Whether from Above, from Peers, or from Customers

Use a Risk Reduction Card to Encourage Requesters to Assume Their Half of Any Negotiation

Select Final Commitments and Refine Applications for Tools Introduced Today

See How Your Values and Thinking Styles Drive Decisions

Learn How Your Values and Thinking Style Drive Your Decisions

Apply Three Survival Steps to Decisions

Detect Your Preferred Thinking Patterns

Learn the Decision Guide

Come to See That Decision Making Is a Learned Skill

Understand the Decision Guide Format through a Demonstration Case

Learn the Decision Orbit Format to Generate Options for a Case

Apply the Decision Guide to Your Own Case

Form a Team to Assemble a Real-Life Case Using the Decision Guide

Complete the Decision Guide and Orbit, Step by Step

Demonstrate Your Case for Fellow Attendees; Collaborate on Refining Your Decisions

See Others on Options

Use Verbal and Visual Tools to Overcome Stakeholder Resistance

Take Part in Role-Plays to Demonstrate a Choice of Verbal Tools

Create Risk Clocks, Calendars, or Bar Charts to Educate Others about Risk Escalation

Learn New Processes to Gain Internal Team Commitment

Fast Focus Analysis

Try Out Fast Focus Analysis, a Tool for Making Complex Decisions with Multiple Issues and Opposing Stakeholders

Work on a Prepared Case to Confirm That Needs or Attractions—Not Offers—Should Form Your Decision Criteria

Create Attractions Lists for Two Opposing Options; Then Select "Quick Picks"

Run a Fast Focus Analysis; Make Your Decision; Weigh It against Your "Quick Pick"

Select Some Work-Life Dilemmas for Your Next Fast Focus Analysis

Learning Objectives:

Become More Productive by Prioritizing Work and Maintaining Your Focus

Become a Stronger Communicator with Techniques That Increase Your Ability to Question and Clarify Priorities

Make Better Decisions Gleaning the Right Information and Appraising the Situation More Effectively

Gain the Cooperation of Others by Communicating the Risks and Gains of Decisions

Learn Stress Survival Techniques to Help You Balance the Tough Choices You’re Faced with Every Day

Who Will Benefit:

Executives

Managers

Teams

Sales & Marketing Personnel

Business Development

For more information, please visit : https://www.atozcompliance.com/trainings-webinar/human-resources/hr-management-leadership/decisive-communication-skills-for-improved-productivity-and-decision-making/chris-devany/300016

Email: supportatozcompliance.com

Toll Free: +1- 844-414-1400

Tel: +1-516-900-5509

Level:

Beginner

Speakers Profile:

Chris DeVany

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include such organizations as Microsoft, Visa International, the Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over 500 other organizations in 22 countries.

He has published numerous articles in the fields of project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His McGraw-Hill book, "90 Days to a High-Performance Team", is replete with hands-on tools, templates and checklists which managers use effectively everyday to improve performance.